Presentation
The fix’it company was created in September 2022. It aims to extend the life of large household appliances. To do this, it repairs these appliances on request or on a subscription basis. It provides its services in Brussels and the surrounding areas.
Products and services
The company does not sell appliances but provides a maintenance service at its customers’ premises. It repairs and maintains ovens, fridges, freezers, hobs, extractor fans, dishwashers, washing machines and clothes dryers. Labour and parts have a one-year warranty. The response times are fast and, if the need arises, a replacement appliance is provided for as long as necessary.
The company sets itself apart by offering a monthly subscription to provide support for appliances. This offering covers seven household appliances that will be maintained every year and repaired in the event of a fault. The subscription includes transport, labour and parts. It guarantees peace of mind with respect to the functioning of appliances and the availability of a professional who takes care of maintenance and repairs.
Expertise
The company was set up with the aim of avoiding the need to throw away appliances that are still functional but have often stopped working due to a lack of proper maintenance by their users. The company believes that 97% of appliances are thrown away unnecessarily and provides advice via its blog. Its arguments are economic, of course, but also ecological in order to promote a truly circular economy.
Furthermore, its technicians are trained to be able to repair a wide range of appliance brands. They also have the keys needed to be able to properly maintain them, which customers often lack.